Privacy Policy
This policy explains what personal data we collect when you enquire about mortgage advice, why we need it, how long we keep it, and the rights you have over it.
Who we are
Bradgate Financial Solutions Ltd, company number 09004063, registered office Cedar House, 3 Broad Street, Enderby, Leicester, England, LE19 4AA, is the data controller for the personal data described in this policy. We are authorised and regulated by the Financial Conduct Authority, FCA Firm Reference Number 672856.
Our data protection contact is [VERIFY: DPO / contact name and email].
What data we collect
- Contact details. Name, phone number, email address, and where relevant your postal address.
- Financial information. Income, employment status, deposit, existing borrowing, outgoings and credit history, the information a lender requires to assess affordability.
- Identity documents. Passport, driving licence, proof of address, as required for anti-money-laundering checks.
- Special category data. Health information may be collected where you ask us to advise on protection products such as life cover or income protection.
- Website data. Information collected via cookies and analytics, see our cookie policy.
Why we process it, and our lawful basis
| Purpose | Lawful basis |
|---|---|
| Responding to your enquiry | Legitimate interests / steps prior to entering a contract |
| Providing mortgage and protection advice | Performance of a contract |
| Submitting an application to a lender or insurer | Performance of a contract |
| Anti-money-laundering and identity checks | Legal obligation |
| Meeting FCA record-keeping requirements | Legal obligation |
| Processing health data for protection advice | Explicit consent |
Who we share it with
We share your data only where it is necessary to provide the advice you have asked for, or where we are legally required to. That may include lenders and insurers you apply to, credit reference and fraud-prevention agencies, our network or compliance provider [VERIFY: network name, if applicable], our IT and CRM suppliers, and regulators or law enforcement where legally obliged.
We do not sell your personal data, and we do not share it with third parties for their own marketing purposes.
How long we keep it
We retain client records for [VERIFY: retention period], reflecting FCA record-keeping requirements and the possibility of a future complaint. Enquiries that do not proceed to advice are held for [VERIFY: period] and then deleted.
Your rights
- Access. Ask for a copy of the personal data we hold about you.
- Rectification. Ask us to correct data that is inaccurate or incomplete.
- Erasure. Ask us to delete data, though we may be legally required to retain some records.
- Restriction and objection. Ask us to limit how we use your data, or object to processing based on legitimate interests.
- Portability. Ask for your data in a portable format.
- Withdraw consent. Where we rely on consent, you can withdraw it at any time.
To exercise any of these rights, contact us at david.clark@bradgatefs.co.uk. If you are unhappy with our response you can complain to the Information Commissioner's Office at ico.org.uk.
Changes to this policy
We review this policy at least annually. It was last updated on 2026-07-17.
Last updated 2026-07-17